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Contact

The easiest way to contact us is by e-mail, the address is as follows:sales@mineralsinmind.com. I will try to answer e-mails within 24 hours.

Payment

We accept PayPal, personal checks and money orders. PayPal is certainly most preferable and convenient way of making payments. In case of personal check please allow 5 working days for bank approval. Once payment is accepted your ordered items would be sent off within two days.

Packaging

All items are packaged in most rational way to ensure maximum security and protection of the items.

Mailing

The packages are delivered basically by first class USPS for flat $4.00 within mainland USA unless a purchaser chooses another carrier, specific conditions including insurance and other options at the customer’s expense. Shipment to all other destinations would be the matter of specific calculation.

Accuracy of information

Accuracy of information Only high and top quality items are presented on the site. Generally all photographs reflect the items the most representative ways with no alterations. Any minor defects of the entries that originate usually from the obvious natural reasons are pointed out in descriptions. We cannot guarantee accuracy of data, descriptions of items, diagnostics of minerals, minor defects, and other points.

Return policy

The objective and representative information presented to the customers, thorough handling and packaging of the items make it possible to maintain no return policy. All purchases are final.